PRIVACY POLICY

Effective day: 7/7/2025

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Mail Concierge and Home Concierge services.

1. Information We Collect
To deliver our services, we collect only the information necessary, including but not limited to:

* Full name
* Mailing address and/or home address
* Contact information (email, phone number)
* Service-related preferences or instructions
* This information is voluntarily provided by you at the time of registration or service updates.


2. Payment Information  We do not store or process your payment card details directly.

All payments are securely processed through Stripe, our third-party payment provider.
Stripe is PCI-compliant and stores your payment details in encrypted form.
Even we do not have access to your full payment card data at any time.


3. How We Use Your InformationWe use your data solely to:
* Provide the agreed-upon concierge services
* Schedule and carry out property visits
* Communicate about service updates or issues
* Issue invoices and process payments


4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data.

We may share your information only with:
* Internal personnel responsible for executing services
* Third-party service providers (e.g., Stripe) for billing
* Legal authorities, only if required by law


5. Data Protection and Security

We implement industry-standard safeguards to protect your data, including secure storage, password-protected systems, and limited access only to authorized personnel.


6. Your RightsYou may request access to your data (only those available to us) or ask us to update or delete it at any time, unless retention is required by law or for active service delivery.


7. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or email prior to taking effect.


8. Contact
If you have questions, please contact us at:
📞 702 381 2280
📧 info@homebees.us